What types of users can I create in my events?

People who interact with getregistered® come in two flavors - Event Users and Attendees

  • Event Users are people who can interact with administrative areas of getregistered®, and are defined as either ‘Admin’ or ‘Member’ Users.
  • Attendees are people who can access and register at an event, but only through the getregistered® website for the event. An attendee will receive an email invite to the event that contains a link that takes them directly to the event website.

As an Admin Event User, you can add new Admin and Member Event Users to your event/organization. You also have the ability to add new Attendees to your event via the back office system. 

Member Event Users and Attendees cannot create new users of any kind!

Who are ‘Admin’ Event Users?

‘Admin’ Event Users have access to all information across events. They have the power to edit and create attendee registrations, interact with the ‘Checkins’ system during an event, create reports based on attendee registrations, create event Users (Member or Admin) within getregistered®, edit event details (such as the Title, Start/End dates, registration opening times etc), and access the event website.


They have full access to the ‘Event Dashboard’, which is found in the ‘Admin’ area (accessed by selecting the ‘Admin’ option at the bottom of the page in the event website).


Who are 'Member' Event Users?

'Member' Event Users are basically limited Admins, and are only permitted to access events as set by an Admin User. They do have access to the Admin area, but can only access areas/features related to the member role that has been selected by an Admin user.


So why do we need ‘Member’ Users?

'Member' Event Users still have a valuable role within getregistered®. For example, you may have a hotel contact you want to share the rooming list with, or maybe a client who wants to see who has signed up for a specific session. You don’t want them to have full access to the ‘back office’ as it is not necessary, but they will still need this information. 


So, an Admin User can add a Member Event User account for them, and grant them access to the event and select any reports they wish for the new user to access (depending in the member role selected). Member Event Users can view this report through your Event Dashboard and gather the information they need while you are safe in the knowledge that all the other event and registration information is completely secure and only accessible to you.


What 'Member' roles are available in getregistered®?

There are a number of different 'Member' roles available to you within your event/organization as an Admin user, which are as follows:


  • Report Viewer - this member role type grants users the ability to access an event and view any reports you have permitted them to. They solely have the ability to view and download reports, and cannot perform any other actions within your event admin areas.
  • Check-in Staff - this member role type grants users the ability to access an event and interact with any features related to checking in attendees in your event (eg Checkpoints). Users with this role will be limited to using check-in related features only.
  • Site Builder - this member role type grants users the ability to access an event and interact with any features related to building your event website (eg Event Website Editor). Users with this role will be limited to using site building related features only.
  • Registration Manager - this member role type grants users the ability to access an event and interact with any features related to event registrations (eg Registrations). Users with this role will be limited to using registration related features only.
  • Event Admin - this member role type grants users the ability to access an event and interact with all features related to your event. Users with this role can access all areas and invite new/add existing users to the event (at 'member' role level only).
  • Event Requestor - this member role type grants users the ability to access an event and interact with any features related to Event Requests. Users with this role will be limited to using site building related features only. Please note that this role should only be used by organizations that have the 'Event Requests' feature enabled.
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