How do I create and manage users in my events?

How do I create an Event User?

There are two user roles that can access the 'back office' of your event in getregistered® - these are Admin Event Users and Regular Event Users.

Admin Event Users can access the admin areas of any of your organization's current events and can interact with all of the administration features.

Regular Event Users can only access events they have been granted access to by an Admin Event User and are limited to viewing Reports and the Event Microsite only.

Both sets of users can be created by an Admin Event User, and are managed by selecting either the 'Event Users' tile on your Event Dashboard or the 'Event Users' option displayed at the top of the page - both routes will take you to the 'Event Users' area for your current event.


Once you have entered the 'Event Users' area, you will see a list separated into the sections 'Admin' and 'Regular' - these are all the users that can currently access your event. To create a new Event User, click the 'New Event User' option displayed at the top right of the page - you will be asked to provide the email address for the new user and then be taken to the 'New Event User' form once submitted. 


To edit a User displayed in the 'Users' area:

  • Click on the 'Edit' option displayed to the right of the user you wish to edit.
  • Make your amendments to the user and select the 'Submit' button at the bottom of the form.

To edit a Regular Event User's Report permissions:


  • Enter the 'Event Users' area within your event.
  • Click on the 'Edit' option displayed to the right of the Regular Event User you wish to manage.
  • On the following page, select the reports they can access within your event and then save your selection.

How do I delete an Event User?

On the 'Event Users' page, you can remove a regular event user by clicking on 'remove'.

Admin users can only be deleted by changing their access to a regular event user. Then remove them as above.

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