How do I create discount codes for my event?

To begin creating discount codes for your event, click on the 'Discount Codes' tile displayed on your event dashboard.

From here you will see the following page:

To begin creating an individual discount code, simply click on the 'New Discount Code' button at the top right of the page. Once selected, you'll see the following form:

You'll see the following fields/options available to you:

Code - this is the name that you'd like to give the discount code, which will be used by your attendees during registration. This is a mandatory field, please note that you cannot add any spaces for your discount code name!
Applies to - this dropdown allows you to choose if you want the discount code to be applied to the entire registration invoice (Whole Invoice), or just the cost of admission to your event (Ticket Price Only). This is a mandatory field and is set to 'Whole Invoice' by default - please ensure you have the correct option selected before you save!
Value ($) - if you wish to apply a monetary value to your discount code, enter the amount you wish to discount by into the field provided. Please note that you can only have either a Value ($) or Value percent added to your discount code, not both!
Value percent - if you wish to apply a percentage reduction to your discount code, enter the percentage amount you wish to discount by into the field provided. As noted above, you can only have either a Value ($) or Value percent added to your discount code, not both!
Quantity - this field allows you to set the amount of times a discount code can be used in your event, preventing too many attendees from taking advantage of your discount. If left blank, the quantity will be set as unlimited.
Expires - interacting with this field allows you to set a cut-off date for your discount code. If the field is left blank, there will be no expiry set.
Internal Description - in this field, you can add a brief description for your discount code to help you keep track of the reasoning for it. This is an optional field, and is only visible to admins in your admin event area.
Discount Code Active? - this checkbox allows you to choose whether your discount code can currently be used at checkout by your attendees. If your discount code is time-sensitive in any way, you can set to inactive (this is the default setting), and then mark as active when it's ready to be used.

When you are happy with your changes, simply click on the 'Save Discount Code' button, and you'll be returned back to the main Discount Codes area. You should now see your discount code listed on the main area of the page:

If you wish to view a list of the attendees that have used a discount code, make amendments, or delete it, simply click on the three dots at the end of the row and select the appropriate option.

How do I import discount codes?

To begin importing a set of discount codes, click on the 'Import Discount Codes' tab, and when the page has loaded, click on the 'New Discount Code Import' button.

You should now see the discount code import page - first, click on the 'Download CSV Template' button to download the required file for uploading. Next, populate the CSV with your discount code information, 1 discount code per row. When you're ready to upload, click on the 'Choose File' button and then click on 'Import Discount Code'.

You'll now see that your import is being processed (Pending) - once processed, you'll see the status on the grid updated to 'Complete':

If any errors are returned during your import, click on the three dots at the end of the row and select 'View Errors'.

If your import was successful, when returning to the 'All Discount Codes' tab, you'll see your imported discount code(s) on the Discount Codes grid: