How do I manage my Event Requests?

Note: To use the 'Event Requests' feature, it must be enabled for your organization first. Please contact support if you are interested in activating the feature for your organization.

To access your existing Event Requests, click on the 'Event Requests' tab when interacting with your Organization Dashboard - all event requests that you have created will be displayed under the 'My Requests' tab here:

You can easily find a specific request using the 'Search Requests' field at the top right of the area, and check the basic request details and current status on the tiles displayed. You will receive email updates on any changes to your event request once submitted and reviewed by one of your organization's administrators.

You are only able to edit or delete an event request if it is in either 'Draft' or 'Changes Requested' status. To edit or delete a request with this status, click on the 3 dots displayed on the event request tile and you will see the following options:

• View - view the summary page for the event request.
• Edit - edit any part of the event request using the Event Request form. Once you have edited, you can submit for approval again if editing a 'Changes Requested' status request.
• Delete - delete the selected request from the system.

What if I want to cancel my event request?

If your event request has been submitted and is in 'Approved' state (not converted), when you select 'View' from the event request tile, you will see the 'Cancel Request' option displayed to the right of the page:

To submit for cancellation, enter your reason into the text area provided and submit using the red 'Request Cancellation' button. This will notify your organization's administrators, and from there they can review and decide whether to confirm your request.

Can I make any changes to an event request once it's been converted?

Once an event request has been converted to an event, you can no longer make any changes to the event request itself. However, you can request for Facilities changes or to request to cancel the event in the 'Facilities & Services' area in your converted event:

Once you enter this area, you will see something similar to the screenshot below:

In the main area of the page, you see a list of the current facilities and services being used for the event. To the right of the page you will see 2 areas - 'Request Log' and 'Cancel Request'. If you wish to request changes to the event facilities, enter your request into the text area provided, select the related facility using the dropdown below the text area and click on the green arrow button.

You will then be taken to the 'Event Log' page, which displays all requests made for the event and their current status. Any dialog created for the request between you and the reviewer is captured here:

When you return to the Facilities & Services page, you will now see status labels on the Request Log, denoting the amount of requests made and their current status:

To request an event cancellation, enter the reason for your cancellation request into the text area provided, and click on the red 'Request Cancellation' button. Again, you will be taken to the Event Log where your cancellation request will be logged, and any dialog between you and the reviewer will be displayed here:

When interacting with the 'Facilities & Services' page, you can also access the 'Event Log' at any time by clicking on the 'View Event Log' option. You can also directly view the summary of the original event request that was converted to this event by clicking on the 'View Full Summary' option at the top right of the page.