Accessing and using the Regi Event Assistant

Note: the Regi Event Assistant feature is only available by request. Once enabled for your organization, Regi will be available in all areas of your organization. If you wish to have Regi enabled for your organization, please contact our support team.

What is Regi?

Regi is a friendly AI assistant that is available in all areas of getregistered once you are logged in. Regi is activated by clicking on the blue 'Regi' icon on the top right side of the page, opening a new window for you to start interacting with him.

What can Regi do?

Regi is extremely flexible in what he can do - you can ask him to locate or provide information on your event registrations or invitations, assist with changing your event settings, and much more.

Regi really comes into his own when creating your event registration forms - he can edit and create your event form fields and pages for you, including multiple changes in a single prompt. You can even upload pictures/diagrams of fields you'd like to set up on your form, and Regi will recreate them for you!

And if you ever get stuck - just ask Regi! Regi has full access to our knowldege base, so can answer questions on using getregistered as well as providing links to our documentation if you want to take a deeper dive into learning how a specific feature works.

How do I use Regi then?

Note: when using Regi to make changes to your registration form, you must be on the registration form editor page. Regi cannot make changes to your registration form outside of the registration editor area!

As mentioned previously, just click on the blue 'Regi' icon on the top-right hand side of the page and you'll see the Regi window open.

You will see the following options available to you:

'+' icon (New Chat) - select this option to start a new chat thread with Regi. On opening the Regi window, Regi will either show you a new chat window (as shown in the example above) or a continuation of your last chat with him, depending on whether you've interacted with Regi before, and when you last interacted with him.
'Clock' icon (Chat History) - select this option to access your previous chats with Regi, ordered by date (newest first). When you click on a historical chat, it will open on the last post created within the chat.
'X' icon (Close Regi) - closes the Regi window when selected. If you have a ongoing chat with Regi, this will be retained and displayed when you next open Regi.
'Suggestions' - When you first open a new chat with Regi, he'll provide a few suggestions to get you started. Simply click on the 'suggestion' listed if you want to use a suggested query.
'Chat' area (prompt field) - this is the area where you will be creating your questions and requests to be submitted to Regi. The top portion of this area is the text area where you will type your questions/requests. Below this you will see an 'attachment' icon (paperclip) which is what you'll select to upload files for Regi to use/review (file size limit is 5mb), and to the right of this is some text telling you the current area you and Regi are interacting with (eg 'Dashboard'). Finally, to the right of this is your submit/stop request button (blue button), which you can click on to send your request.

To begin interacting with Regi, enter your question or request into the chat area and either hit Enter/Return on your keyboard or click on the blue 'arrow' button. If you need to add line breaks in your question/request (eg creating a list of items), hold down the 'Shift' button on your keyboard and press Enter/Return to begin typing on a new line.

When your question/request has been submitted, you'll see the text 'Thinking...' displayed while Regi reviews your submission, which changes to the action Regi is doing while he is creating a response (eg 'Looking up registrations').

Depending on your question/request, Regi will either:

Return an answer to your question and include a link to a support article where applicable. Underlined items are links to relevant articles:

Return a link to the requested item/page. Underlined items are links to relevant pages/areas:

Return a set of links if requesting for a number of items (eg, if you requested 'can you list all attendees who are pending confirmation', Regi will return a list of links for all related attendees). Underlined items are links to relevant items/areas:

Return an 'action card' for you to approve (eg, where you have request for Regi to make a change to your event or registration form).

In the case of Regi creating an action card, Regi will list the changes that will be applied to your event. When you click on the blue 'action' button, the change(s) will be applied, and a green 'Applied' label will be displayed on the relevant action card.

If you are unsure, you can select 'Cancel' and no changes will be made.

If you wish to cancel a question/request to Regi before he returns a result, click on the 'Stop' button in the chat area before the result is returned. The 'Stop' button is positioned in the same place as the 'Submit' button, and can only be actioned when a query has been submitted and Regi is 'Thinking'.