Issuing a refund
1. Go to Invoices under the Payments section
2. Select attendee and click on view. This will take you to the full invoice
3. Under payment history, click on the ellipsis; if you hover your cursor it will say 'payment actions', click on it.
4. Then click on Gateway refund, this will take you to the refund page.
- Then click the green button that says Issue Payment Refund. You can also send them a receipt once refund is issued.